Terms & Conditions
By contracting to work with The AdLab you are agreeing to the TERMS and CONDITIONS policy and the Payment Policy stated herein. Once The AdLab has begun work on any project discussed with a client whereas The AdLab is hired to design and/or print any work, you have entered into a contractual agreement subject to these Terms and Conditions and the Payment Policy.
PAYMENT POLICY
A down payment may be required for new clients. This is usually 50% of the estimated quote. Should printing or periodical placement be needed, the total cost of such will be required before being placed. All outstanding payments subject to invoice will become payable upon receipt - unless previous arrangements have been made.
CREDIT CARDS ACCEPTED
We now accept all major credit cards and PayPal should it be easier and quicker to get your project started. Ask about this service and we will get you started.
PROOFING YOUR DESIGN/RESPONSIBILITY
Working with The AdLab is easy, but we can not emphasize strongly enough the importance of proofreading your designs. A digital proof is provided to ensure the accuracy of your order. Ultimately you are fully responsible for proofreading your design. Your approval is needed on the design, spelling, colors, quantity, and size. The AdLab is not responsible for any errors discovered in the printed product that was also represented in the proof you approved.
DELIVERY TIMES
We cannot guarantee any project to arrive by a specified date because of factors outside of our control. We offer a target date and do our best to comply with it. We closely monitor your project from start to finish and keep you updated on your projects status.
CANCELLATION POLICY
If for some reason you wish to cancel or postpone your project after we have started work, we will bill you for design work completed to that point. The paid amount will be credited to your original or revised quote for the project and we can pick up where we left off when you are ready to resume. NOTE: Orders cannot be canceled after going to print, if we provide the printing or media placement.
DESIGN RIGHTS/OWNERSHIP
All artwork and designs created are the property of the client once all charges are paid in full. Should you desire to go to another studio or do it on your own, we will package all related materials to CD, DVD or send electronically and turn them over to you. No artwork will be released until ALL accounts are settled.
RETURN POLICY
Should you find errors that are not represented on the proof that you approved, please contact The AdLab immediately. If your shipment was damaged in any way during shipping, please contact The AdLab immediately. Do not use any of the product and we will work diligently to correct the situation in the fastest manner possible. We may require that you mail us a few samples of the final product. This is often the best way for us to determine what may have caused the error and help us provide the best solution so that it doesn’t happen again. NOTE: The AdLab is not liable for any errors (misspellings, typos, misprints, etc.) in your printed piece that were represented on the proof you approved to print.
COLOR MATCHING POLICY
All printing is done with a CMYK process (or in the case of internet-related items - RGB). We do not match exact spot / PMS colors unless the extra cost of these inks and extra press run(s) is/are included in the quote. CMYK is a standard professional printing process that combines four inks to create all of the other colors, same as in magazines, brochures, posters, etc. We do not reprint items with minor to moderate color variations. Color matching is done to the best of our ability, but it is impossible to perfectly match digital proofs with paper printing. All proofs are understood to be close representations of the printed product and will inevitably have a certain degree of deviation from a monitor's display or your in-house color printer or that of the printing press.
Since 1993 - Professional Quality for Your Budget..
PAYMENT POLICY
A down payment may be required for new clients. This is usually 50% of the estimated quote. Should printing or periodical placement be needed, the total cost of such will be required before being placed. All outstanding payments subject to invoice will become payable upon receipt - unless previous arrangements have been made.
CREDIT CARDS ACCEPTED
We now accept all major credit cards and PayPal should it be easier and quicker to get your project started. Ask about this service and we will get you started.
PROOFING YOUR DESIGN/RESPONSIBILITY
Working with The AdLab is easy, but we can not emphasize strongly enough the importance of proofreading your designs. A digital proof is provided to ensure the accuracy of your order. Ultimately you are fully responsible for proofreading your design. Your approval is needed on the design, spelling, colors, quantity, and size. The AdLab is not responsible for any errors discovered in the printed product that was also represented in the proof you approved.
DELIVERY TIMES
We cannot guarantee any project to arrive by a specified date because of factors outside of our control. We offer a target date and do our best to comply with it. We closely monitor your project from start to finish and keep you updated on your projects status.
CANCELLATION POLICY
If for some reason you wish to cancel or postpone your project after we have started work, we will bill you for design work completed to that point. The paid amount will be credited to your original or revised quote for the project and we can pick up where we left off when you are ready to resume. NOTE: Orders cannot be canceled after going to print, if we provide the printing or media placement.
DESIGN RIGHTS/OWNERSHIP
All artwork and designs created are the property of the client once all charges are paid in full. Should you desire to go to another studio or do it on your own, we will package all related materials to CD, DVD or send electronically and turn them over to you. No artwork will be released until ALL accounts are settled.
RETURN POLICY
Should you find errors that are not represented on the proof that you approved, please contact The AdLab immediately. If your shipment was damaged in any way during shipping, please contact The AdLab immediately. Do not use any of the product and we will work diligently to correct the situation in the fastest manner possible. We may require that you mail us a few samples of the final product. This is often the best way for us to determine what may have caused the error and help us provide the best solution so that it doesn’t happen again. NOTE: The AdLab is not liable for any errors (misspellings, typos, misprints, etc.) in your printed piece that were represented on the proof you approved to print.
COLOR MATCHING POLICY
All printing is done with a CMYK process (or in the case of internet-related items - RGB). We do not match exact spot / PMS colors unless the extra cost of these inks and extra press run(s) is/are included in the quote. CMYK is a standard professional printing process that combines four inks to create all of the other colors, same as in magazines, brochures, posters, etc. We do not reprint items with minor to moderate color variations. Color matching is done to the best of our ability, but it is impossible to perfectly match digital proofs with paper printing. All proofs are understood to be close representations of the printed product and will inevitably have a certain degree of deviation from a monitor's display or your in-house color printer or that of the printing press.
Since 1993 - Professional Quality for Your Budget..